We always aim to provide a professional and favourable experience, and we would be most happy to discuss any issues that may arise with you in the first instance to try to find a suitable resolution.

If for any reason you are dissatisfied with your experience at Dilemma Consultancy and wish to make a complaint you can do so using the complaints procedure available for download on this page. If anything is unclear about the procedure, or you are not sure what your next step is, please do not hesitate to contact our administrator.

Dilemma Consultancy subscribes to CEDR, who provide mediation and alternative dispute resolution (ADR) in cases where our own internal complaints procedures have been exhausted. You can find more information about this scheme in the download below.